This Privacy Policy explains how Cleaners SW2 collects, uses, stores and protects your personal data when you use our cleaning services in the SW2 area. It also explains your rights under the UK General Data Protection Regulation and related data protection laws. This policy applies to all Cleaners SW2 customers in the SW2 area, including prospective, current and former customers.
Cleaners SW2 provides residential and commercial cleaning services in the SW2 area. In relation to the personal data we collect about you, we act as a data controller. This means we determine the purposes and means of processing your personal data. This Privacy Policy applies to all personal data that we process about individuals who are our customers or who contact us in connection with our services in the SW2 area.
We may collect and process the following categories of personal data about you when you enquire about, book or receive our services, or when you communicate with us:
Identity and contact details, such as your name, title, address, and any other contact details you choose to provide when you contact us.
Service and property details, such as property type, access instructions, areas to be cleaned, special cleaning requirements, and any relevant notes about the property needed to provide the service safely and effectively.
Booking and transaction details, such as the dates and times of bookings, services requested, prices charged, payment status, and the history of your bookings and cancellations.
Communication data, such as information you provide when you contact us by any method of communication, including enquiries, complaints, feedback and other correspondence.
Technical and usage data, such as basic information relating to how you interact with our website or online booking tools, including dates and times of visits and pages viewed. We only collect technical data that is necessary to operate our website, improve our services and maintain security.
We only process your personal data where we have a lawful basis to do so under data protection law. Depending on the circumstances, we rely on one or more of the following lawful bases:
Contract: We process your personal data when it is necessary to enter into or perform a contract with you, for example to respond to your enquiries, to confirm and carry out your bookings, to manage your account and to take payment for services provided.
Legitimate interests: We process personal data when it is necessary for our legitimate business interests and when these interests are not overridden by your rights and freedoms. This includes managing and improving our services, keeping records of bookings and communications, handling customer feedback, improving our website, and ensuring the security of our systems and operations.
Legal obligations: We process personal data when we are required to comply with legal or regulatory obligations, such as accounting, tax and record keeping requirements, and to respond to lawful requests from public authorities.
Consent: In limited situations, we may rely on your consent, for example where we send certain types of optional marketing communications. Where we rely on consent, you are free to withdraw your consent at any time, and we will stop processing your data for that purpose.
We use your personal data for the following purposes:
To provide and manage our cleaning services in the SW2 area, including handling enquiries, providing quotations, arranging and delivering services, communicating with you about your bookings and requirements, and handling any changes or cancellations.
To manage our relationship with you, including responding to questions, comments or complaints, resolving issues, and providing customer support.
To administer our business, including internal record keeping, accounting, billing and invoicing, and financial reporting.
To improve our services and operations, including analysing booking trends, service quality and customer feedback from the SW2 area in order to improve customer experience.
To protect our business and our customers, including preventing and detecting fraud or abuse, maintaining the security of our systems and premises, and enforcing our terms and conditions.
To comply with legal and regulatory obligations, including responding to lawful requests from regulatory bodies and law enforcement authorities.
We do not sell your personal data. We may share your personal data with carefully selected third parties who act as data processors on our behalf, and with certain other parties where required by law or where necessary to provide our services.
Service providers: We may use third party companies to support the delivery of our services, such as payment processing providers, IT and hosting providers, business software suppliers, and providers of accounting or administrative services. These processors are only permitted to use your personal data in accordance with our documented instructions, for specified purposes and under appropriate confidentiality and security obligations.
Cleaning personnel: Where necessary, we may share limited personal data, such as your name, address, and service instructions, with cleaning personnel who carry out services at your property. These personnel are required to use this information solely for the purpose of delivering the agreed services and to keep it secure and confidential.
Professional advisers and authorities: We may disclose personal data to our professional advisers, such as accountants or legal advisers, and to public authorities or regulators where this is necessary to comply with a legal obligation or to protect our legitimate rights or the rights of others.
Where any of our service providers or their systems are located outside the United Kingdom or the European Economic Area, we will ensure that appropriate safeguards are in place before any personal data is transferred. These safeguards may include the use of standard contractual clauses approved by relevant data protection authorities, or ensuring that the recipient is in a country with an adequacy decision.
We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.
Customer and booking records: We typically retain records of bookings, invoices and related correspondence for a minimum period required by applicable tax and accounting laws, after which the data will be deleted or anonymised unless we need to keep it for a longer period in the event of a dispute or to exercise or defend legal claims.
Communication data: General enquiries and routine correspondence are retained for as long as necessary to respond to your query and to maintain a clear record of customer interactions. This may be aligned with our standard retention periods for customer records.
Technical and usage data: Basic technical and usage data may be kept for a shorter period to ensure the secure and effective operation of our website and to analyse performance, after which it is anonymised or deleted.
When we no longer need your personal data for the purposes described in this Privacy Policy, we will securely delete or anonymise it.
We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. These measures include access controls, secure storage, restricted access to personal data, and regular review of security practices. While we strive to protect your information, no system can be completely secure and we cannot guarantee absolute security of information transmitted to or by us.
Under data protection laws, you have a number of rights in relation to your personal data. These rights apply to all Cleaners SW2 customers in the SW2 area, subject to certain legal conditions and exemptions.
Right of access: You have the right to request confirmation that we process your personal data and to obtain a copy of the data we hold about you, along with certain related information.
Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to erasure: In certain circumstances, you have the right to request that we delete your personal data, for example where the data is no longer needed for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing.
Right to restriction of processing: You may request that we restrict the processing of your personal data in certain situations, for example while we are considering a request for rectification or an objection you have raised.
Right to object: You have the right to object to processing based on our legitimate interests, on grounds relating to your particular situation. We will stop processing your data unless we can demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or where processing is required for legal claims.
Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may have the right to receive the personal data you provided to us in a structured, commonly used and machine readable format and to request that we transmit that data to another controller where technically feasible.
Right to withdraw consent: Where we rely on your consent to process personal data, you are entitled to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
You also have the right to lodge a complaint with a supervisory authority if you are concerned about how we handle your personal data. In the United Kingdom, this is the Information Commissioner's Office.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we process personal data. We will revise the date of the most recent update at the end of this policy. We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your personal data.
This Privacy Policy applies to all Cleaners SW2 customers in the SW2 area and was last updated on the date indicated below.
Last updated: 20 February 2026
Call our cleaners SW2 today and find our attractive offers on all cleaning services! Make your home shiningly clean today!
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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